lifesize

Lifesize, Inc. is a leader and global provider of omnichannel cloud contact center and video meeting solutions in over 100 countries with 1700 channel partners. To learn more about our analyst recognized solutions and see why tens of thousands of leading organizations like RBC, Yale University, Pearson, Salvation Army, Shell Energy and NASA rely on Lifesize for mission-critical business communications

Secur is a Lifesize Platinium partner based in South Africa, offering Lifesize implementation, integration and support services, these services can be offered even in Botswana, Lesotho, Namibia, Kenya and Nigeria

Reach your customers like never before!

A video-ready contact center solution designed for today’s global, digitally transforming business.Today’s customers have demanding expectations. This is especially true within customer-service organizations where customers expect an omnichannel, connected experience with effortless problem resolution. With CxEngage, we’ll help you exceed these expectations.

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call center software

Deliver a great customer experience.

Power up your customer experience with native voice and digital channels, true omnichannel support, intelligent routing, smart IVR, AI and workforce engagement management capabilities, all on a single, integrated platform.

Omnichannel Support

Offer your customers a true omnichannel experience with voice, video and digital channels. Leverage omnichannel routing and retain conversation history.

  • Workforce Engagement Management
  • Artificial Intelligence
  • Video-Enabled Contact Center

Empower your team with better agent experiences.

Focus on empowering your call center agents with easy to use call center software and information to drive productivity and deliver a great customer experience.

Boost Agent Productivity

Benefit agents with a single, unified interface for an omnichannel experience. Eliminate the need to switch between applications as agents serve customers across voice and digital channels.

  • Improve Customer Outcomes
  • Lower Agent Effort
  • Improve Agent Performance
Call Center Software

Rest easy with the most flexible and resilient call center software.

Get rock-solid stability, global reach and instant scalability with CxEngage call center software.

Engage Rapidly

Get up and running in days or weeks through a seamless, personalized transition process.

  • Engage Everywhere
  • Engage with Confidence
Cloud-Based Call Center Software

Work better through an open platform with flexible integrations.

Integrate applications to fit seamlessly into your digital transformation strategy via our API-first approach.

Leading Integrations

Deliver a great customer experience through deep, embedded integrations with your CRM and other applications. Route and leverage data through SalesforceZendesk, Microsoft Dynamics and other critical platforms.

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Call Center Software Integrations