Secur aims to be South Africa’s Cybersecurity providers of Choice, something it constantly strives for through an approachable, “can do’ attitude when assisting its customers with product specification and solution formulation, as well as superior technical expertise, evidenced by the high level of technical support and assistance afforded to its resellers.
Secur’s position in the South African market has been built on an unwavering commitment to customer satisfaction, the development of some of the most sought-after relationships in the international ICT market, adherence to the most stringent international quality standards and benchmarks, and a staffing policy that sees it retaining staff that are trained and accredited to the highest possible level.
Secur’s company values are underpinned by its Service Excellence principles:
Knowledge and attitude
professionally at all times and is proactive and passionate about what it does and how it builds the company. Secur invests in the development of its staff to increase its knowledge base and ensure that it supplies its customers with the best technical service. Secur ensures that all of its technical staff members are accredited in their fields.
In a constantly changing IT landscape, Secur believes that business flexibility is vital to success. At Secur, we have a ‘can do attitude that gives us the ability to make whatever operational or product changes are necessary to respond effectively to trends or opportunities. This culture of flexibility allows Mustek to quickly onboard new products and services.
Secur strives for efficiency, since this enables the company to do more with less, and in so doing ensure quick response times for its customers, whether these are stock turnaround times or the time taken to repair or replace a piece of hardware.
Responsibility and accountability
Mustek believes in integrity, employment equity, care for the environment, respect and human dignity for all. We reward performance and share responsibility at all levels.
Secur Financial Overview F/Y June 2021:
- Revenue: R187 M
- Operating Profit: R29M
TRANSFORMATION AND BROAD-BASED BLACK ECONOMIC EMPOWERMENT (BBBEE)
In its broadest sense, transformation is a central and strategic priority at Secur, and Secur is committed to empowerment and transformation across all divisions and all levels. The skills development and training programmes continue to make good progress and achieve success; these will ensure continuity and high-quality future leaders and will greatly assist in meeting future skills requirements.
Secur is regularly audited by an external recognised BBBEE rating company and adheres to the latest Codes of Good Practice as set out by the Department of Trade and Industry. Mustek currently has a Level 1 BBBEE Rating.
Secur’s management and personnel are committed to providing computer-related equipment and services of the highest quality and technological standards to ensure customer satisfaction.